1.Association
This persuasion technique tries to link a product, service, or idea with something already liked or desired by the target audience, such as fun, pleasure, beauty, security, intimacy, success, wealth, etc. The media message doesn’t make explicit claims that you’ll get these things; the association is implied. Association can be a very powerful technique. A good ad can create a strong emotional response and then associate that feeling with a brand (family = Coke, victory = Nike). This process is known as emotional transfer. Several of the persuasion techniques below, like Beautiful people, Warm & fuzzy, Symbols andNostalgia, are specific types of association.
2. Bandwagon
Many
ads show lots of people using the product, implying that "everyone is
doing it" (or at least, "all the cool people are doing it"). No one
likes to be left out or left behind, and these ads urge us to "jump on
the bandwagon.” Politicians use the same technique when they say, "The
American people want..." How do they know.
3. Beautiful
People Beautiful people uses
good-looking models (who may also be celebrities) to attract our
attention. This technique is extremely common in ads, which may also
imply (but never promise!) that we’ll look like the models if we use the
product.
4. Bribery
This
technique tries to persuade us to buy a product by promising to give us
something else, like a discount, a rebate, a coupon, or a "free gift.”
Sales, special offers, contests, and sweepstakes are all forms of bribery. Unfortunately, we don’t really get something for free -- part of the sales price covers the cost of the bribe.
5. Celebrities
(A type of Testimonial – the opposite of Plain folks.) We tend to pay attention to famous people. That’s why they’re famous! Ads often use celebrities to grab our attention. By appearing in an ad, celebrities implicitly endorse a product; sometimes the endorsement is explicit. Many people know that companies pay celebrities a lot of money to appear in their ads (Nike’s huge contracts with leading athletes, for example, are well known) but this type of testimonial still seems to be effective.
(A type of Testimonial – the opposite of Plain folks.) We tend to pay attention to famous people. That’s why they’re famous! Ads often use celebrities to grab our attention. By appearing in an ad, celebrities implicitly endorse a product; sometimes the endorsement is explicit. Many people know that companies pay celebrities a lot of money to appear in their ads (Nike’s huge contracts with leading athletes, for example, are well known) but this type of testimonial still seems to be effective.
6. Experts
(A type of Testimonial.) We rely on experts to advise us about things that we don’t know ourselves. Scientists, doctors, professors and other professionals often appear in ads and advocacy messages, lending their credibility to the product, service, or idea being sold. Sometimes, “plain folks” can also be experts, as when a mother endorses a brand of baby powder or a construction worker endorses a treatment for sore muscles.
7. Explicit claims
Something is "explicit" if it is directly, fully, and/or clearly expressed or demonstrated. For example, some ads state the price of a product, the main ingredients, where it was made, or the number of items in the package – these are explicit claims. So are specific, measurable promises about quality, effectiveness, or reliability, like “Works in only five minutes!” Explicit claims can be proven true or false through close examination or testing, and if they’re false, the advertiser can get in trouble. It can be surprising to learn how few ads make explicit claims. Most of them try to persuade us in ways that cannot be proved or disproved.
8. Fear
This is the opposite of the Association technique. It uses something disliked or feared bythe intended audience (like bad breath, failure, high taxes or terrorism) to promote a "solution.” Adsuse fear to sell us products that claim to prevent or fix the problem. Politicians and advocacy groupsstoke our fears to get elected or to gain support.
9. Humor
Many ads use humor because it grabs our attention and it’s a powerful persuasion
technique. When we laugh, we feel good. Advertisers make us laugh and then show us their product or logo because they’re trying to connect that good feeling to their product. They hope that when we see their product in a store, we’ll subtly re-experience that good feeling and select their product. Advocacy messages (and news) rarely use humor because it can undermine their credibility; an exception is political satire.
10. Intensity
The language of ads is full of intensifiers, including superlatives (greatest, best, most, fastest, lowest prices), comparatives (more, better than, improved, increased, fewer calories), hyperbole (amazing, incredible, forever), exaggeration, and many other ways to hype the product.
The language of ads is full of intensifiers, including superlatives (greatest, best, most, fastest, lowest prices), comparatives (more, better than, improved, increased, fewer calories), hyperbole (amazing, incredible, forever), exaggeration, and many other ways to hype the product.
11. Maybe
Unproven, exaggerated or outrageous
claims are commonly preceded by "weasel words" such as may, might, can,
could, some, many, often, virtually, as many as, or up to. Watch for
these words if an offer seems too good to be true. Commonly, the
Intensity and Maybe techniques are used together, making the whole thing
meaningless.
12. Plain folks
(A type of Testimonial – the opposite ofCelebrities.)
This technique works because we may believe a "regular person" more
than an intellectual or a highly-paid celebrity. It’s often used to sell
everyday products like laundry detergent because we can more easily see
ourselves using the product, too. The Plain folks technique
strengthens the down-home, "authentic" image of products like pickup
trucks and politicians. Unfortunately, most of the "plain folks" in ads
are actually paid actors carefully selected because they look like
"regular people.”
13. Repetition
Advertisers use repetition in two ways: Within an ad or advocacy message, words, sounds or images may be repeated to reinforce the main point. And the message itself (a TV commercial, a billboard, a website banner ad) may be displayed many times. Even unpleasant ads and political slogans work if they are repeated enough to pound their message into our minds.
14. Testimonials
Media messages often show people testifying about the value or quality of a product, or endorsing an idea. They can be experts, celebrities, or plain folks. We tend to believe them because they appear to be a neutral third party (a pop star, for example, not the lipstick maker, or a community member instead of the politician running for office.) This technique works best when it seems like the person “testifying” is doing so because they genuinely like the product or agree with the idea. Some testimonials may be less effective when we recognize that the person is getting paid to endorse the product.
Media messages often show people testifying about the value or quality of a product, or endorsing an idea. They can be experts, celebrities, or plain folks. We tend to believe them because they appear to be a neutral third party (a pop star, for example, not the lipstick maker, or a community member instead of the politician running for office.) This technique works best when it seems like the person “testifying” is doing so because they genuinely like the product or agree with the idea. Some testimonials may be less effective when we recognize that the person is getting paid to endorse the product.
15. Warm and fuzzy
This technique uses sentimental images (especially of families, kids
and animals) to stimulate feelings of pleasure, comfort, and delight. It
may also include the use of soothing music, pleasant voices, and
evocative words like "cozy" or "cuddly.” The Warm & fuzzy16. The big lie
According
to Adolf Hitler, one of the 20th century’s most dangerous
propagandists, people are more suspicious of a small lie than a big one.
The Big Lie is more than exaggeration or hype; it’s telling a complete
falsehood with such confidence and charisma that people believe it.
Recognizing The Big Lie requires "thinking outside the box" of
conventional wisdom and asking the questions other people don’t ask.
Sometimes,
persuaders can be effective simply by appearing firm, bold, strong,
andconfident. This is particularly true in political and advocacy
messages. People often follow charismatic leaders even when they
disagree with their positions on issues that affect them.
18. Euphemism
While
the Glittering generalities and Name-calling
techniques arouse audiences with vivid, emotionally suggestive words, Euphemism
tries to pacify audiences in order to make an unpleasant reality more palatable.
Bland or abstract terms are used instead of clearer, more graphic words. Thus,
we hear about corporate "downsizing" instead of "layoffs,"
or "enhanced interrogation techniques" instead of "torture.”
19. Extrapolation.
Persuaders sometimes draw huge conclusions on the basis of a few small facts. Extrapolation works by ignoring complexity. It’s most persuasive when it predicts something we hope can or will be true.Persuaders sometimes draw huge conclusions on the basis of a few small facts.
21. Glittering generalities
This is the use of so-called "virtue words" such as civilization, democracy, freedom, patriotism, motherhood, fatherhood, science, health, beauty, and love. Persuaders use these words in the hope that we will approve and accept their statements without examining the evidence. They hope that few people will ask whether it’s appropriate to invoke these concepts, while even fewer will ask what these concepts really mean.
22. Name-calling
This technique links a person or idea to a negative symbol (liar, creep, gossip,etc.). It’s the opposite of Glittering generalities. Persuaders use Name-calling to make us reject the person or the idea on the basis of the negative symbol, instead of looking at the available evidence. A subtler version of this technique is to use adjectives with negative connotations (extreme, passive, lazy, pushy, etc.) Ask yourself: Leaving out the name-calling, what are the merits of the idea itself?
32. Card stacking
33. Cause vs. Correlation
20. Flattery
Persuaders love to flatter us. Politicians and advertisers sometimes speak directly to
us: "You know a good deal when you see one." "You expect quality." "You work hard for a living." "You deserve it." Sometimes ads flatter us by showing people doing stupid things, so that we’ll feel smarter or superior. Flattery works because we like to be praised and we tend to believe people we like. (We’re sure that someone as brilliant as you will easily understand this technique!)Persuaders love to flatter us. Politicians and advertisers sometimes speak directly to
21. Glittering generalities
This is the use of so-called "virtue words" such as civilization, democracy, freedom, patriotism, motherhood, fatherhood, science, health, beauty, and love. Persuaders use these words in the hope that we will approve and accept their statements without examining the evidence. They hope that few people will ask whether it’s appropriate to invoke these concepts, while even fewer will ask what these concepts really mean.
22. Name-calling
This technique links a person or idea to a negative symbol (liar, creep, gossip,etc.). It’s the opposite of Glittering generalities. Persuaders use Name-calling to make us reject the person or the idea on the basis of the negative symbol, instead of looking at the available evidence. A subtler version of this technique is to use adjectives with negative connotations (extreme, passive, lazy, pushy, etc.) Ask yourself: Leaving out the name-calling, what are the merits of the idea itself?
23. New
We love new things and
new ideas, because we tend to believe they’re better than old things and old
ideas. That’s because the dominant culture in the United States (and many other
countries) places great faith in technology and progress. But sometimes, new
products and new ideas lead to new and more difficult problems.
24. Nostalgia
This is
the opposite of the New technique. Many advertisers
invoke a time when life was simpler and quality was supposedly better
("like Mom used to make"). Politicians promise to bring back the
"good old days" and restore "tradition." But whose
traditions are being restored? Who did they benefit, and who did they harm?
This technique works because people tend to forget the bad parts of the past,
and remember the good.
25. Rhetorical questions
These
are questions designed to get us to agree with the speaker. They are set up so
that the “correct” answer is obvious. ("Do you want to get out of
debt?" "Do you want quick relief from headache pain?" and
"Should we leave our nation vulnerable to terrorist attacks?" are all
rhetorical questions.) Rhetorical questions are used
to build trust and alignment before the sales pitch.
26. Scientific evidence
This is
a particular application of the Expert technique.
It uses the paraphernalia of science (charts, graphs, statistics, lab coats,
etc.) to "prove" something. It often works because many people trust
science and scientists. It’s important to look closely at the "evidence,"
however, because it can be misleading.
27. Simple solution
Life is
complicated. People are complex. Problems often have many causes, and they’re
not easy to solve. These realities create anxiety for many of us. Persuaders
offer relief by ignoring complexity and proposing a Simple
solution. Politicians claim one policy change (lower taxes, a new law, a
government program) will solve big social problems. Advertisers take this strategy
even further, suggesting that a deodorant, a car, or a brand of beer will make
you beautiful, popular and successful.
28. Slippery slope
This
technique combines Extrapolation and Fear.
Instead of predicting a positive future, it warns against a negative outcome.
It argues against an idea by claiming it’s just the first step down a “slippery
slope” toward something the target audience opposes. ("If we let them ban smoking
in restaurants because it’s unhealthy, eventually they’ll ban fast food,
too." This argument ignores the merits of banning smoking in restaurants.)
The Slippery slope technique is commonly used in
political debate, because it’s easy to claim that a small step will lead to a
result most people won’t like, even though small steps can lead in many
directions.
29. Symbols
Symbols
are words or images that bring to mind some larger concept, usually one with
strong emotional content, such as home, family, nation, religion, gender, or
lifestyle. Persuaders use the power and intensity of symbols
to make their case. But symbols can have different meanings for
different people. Hummer SUVs are status symbols for some people, while to
others they are symbols of environmental irresponsibility.
30. Ad hominem
Latin for "against the man," the ad hominem technique
responds to an argument by attacking the opponent instead of addressing
the argument itself. It’s also called "attacking the messenger.” It
works on the belief that if there’s something wrong or objectionable
about the messenger, the message must also be wrong.
31. Analogy
An analogy compares one situation with another. A good analogy, where the situations are reasonably similar, can aid decision-making. A weak analogy may not be persuasive, unless it uses emotionally-charged images that obscure the illogical or unfair comparison.
32. Card stacking
No one can tell the whole story; we all tell part of the story. Card stacking, however, deliberately provides a false context to give a misleading
impression. It "stacks the deck," selecting only favorable evidence to
lead the audience to the desired conclusion.
While understanding true causes and true effects is important, persuaders can fool us by intentionally confusing correlation with cause. For example: Babies drink milk. Babies cry. Therefore, drinking milk makes babies cry.
34. Denial
This technique is used to escape responsibility for something that is unpopular or controversial. It can be either direct or indirect. A politician who
says, "I won’t bring up my opponent’s marital problems," has just
brought up the issue without sounding mean.
35. Diversion
This technique diverts our attention from a problem or issue by raising a separate issue, usually one where the persuader has a better chance of convincing us. Diversion is often used to hide the part of the story not being told. It is also known as a “red herring.”
36. Group dynamics
We are greatly influenced by what other people think and do. We can get carried away by the potent atmosphere of live audiences, rallies, or other gatherings. Group dynamics is a more intense version of the Majority belief and Bandwagon techniques.
37. Majority belief
This technique is similar to the Bandwagon technique. It works on the assumption that if most people believe something, it must be true. That’s why polls and survey results are so often used to back up an argument, even though pollsters will admit that responses vary widely depending on how one asks the question.
38. Scapegoating
Extremely powerful and very common in political speech, Scapegoating blames a problem on one person, group, race, religion, etc. Some people, for example, claim that undocumented (“illegal”) immigrants are the main cause of unemployment in the United States, even though unemployment is a complex problem with many causes. Scapegoating is a particularly dangerous form of the Simple solution technique. Introduction to Media Literacy – p. 12
39. Straw man
This technique builds up an illogical or deliberately damaged idea and presents it as something that one’s opponent supports or represents. Knocking down the "straw man" is easier than confronting the opponent directly.
This technique builds up an illogical or deliberately damaged idea and presents it as something that one’s opponent supports or represents. Knocking down the "straw man" is easier than confronting the opponent directly.
40. Timing
Sometimes a media message is persuasive not because of what it says, but because of when it’s delivered. This can be as simple as placing ads for flowers and candy just before Valentine’s Day, or delivering a political speech right after a major news event. Sophisticated ad campaigns commonly roll out carefully-timed phases to grab our attention, stimulate desire, and generate a response.
Sometimes a media message is persuasive not because of what it says, but because of when it’s delivered. This can be as simple as placing ads for flowers and candy just before Valentine’s Day, or delivering a political speech right after a major news event. Sophisticated ad campaigns commonly roll out carefully-timed phases to grab our attention, stimulate desire, and generate a response.
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